Fact-finding form. Fishing out the required info
When you receive a free consultation from Posh Home, there will be a form at the ready. This form feeds our designers the required property information which our fellow homeowners wish to renovate.
The information gathered will support our designers to do proper planning during the brainstorming stage where they come up with the best proposal based on their creative capability. It will also help with miscommunications or misunderstandings. More information, fewer problems.
It is all in the details.. And Costing!
Every Interior Design firm has its own set of practices and culture. Costing being one of them, some firms practice the style of ‘bundle’ costings. Much like renovation packages, it lists down all the included items under a lump sum. This method of costing can be convenient and easier to refer to.
However, the vague-ness has a downside to it. Clients could end up with hidden costs to bear or non-inclusive items to consider, leaving many homeowners to surpass their original budget limit without knowing the how and why.
A home renovation usually requires a huge budget to undertake. So, if you are a super saver like the some of us, it is wise to get your purchased items broken down in a detailed costing. At Posh home, transparency is key to gaining clients’ trust. Every expenditure is itemised so that our clients know exactly what they paid for and what to expect.
Bringing out client’s Dream Home to Life
Ever played the ‘Telephone Game’ during childhood? It is a communication team-building activity where participants pass a message from one to another. It illustrates how quickly a message can be altered even when passed from person to person in a relatively short line. In interior design, when discussing things like design concepts, what the owner describes or what the designer understands may not be produced as expected.
With the thought of having clear communication and visual support, Posh Home designers propose 3D designs that include the additional work of “styling”. It involves including the exact or closest mock-up of what can be delivered in the renovation design to avoid designer-to-client conflicts and to also fulfill expectations.
This leads us to the next point…
An Interior Design guideline that we like to call “SMGQ”
The acronym of this internal Sales team guideline includes Space planning, Mood board, Google sketch-up, and Quotation.
Following this process allows our designers to be more efficient, at the same time, giving our clients a more accurate idea of what their homes would look like.
Cloud Documentation. Keeping our clients updated is a priority
If you are the type of homeowner who prefers being included during the entire renovation process down to the last grain of details, you are in for a treat.
Living in the 21st century, technology has served its purpose in making everything convenient for us humans. Some of us have taken the advantage of the internet to create beneficial work outcomes with the various online software available today.
Practicing towards paperless documentation, Posh Home is now utilising an efficient system that enables clients to do the following, and more within the palm of their hands:
- get the latest updates
- Communicate with us in a designated chat room meant for the renovation only
- access to relevant documents in a proper filing system
Gone are those days of bulky files, missing conversations, and miscommunications. We bring in a carefree solution, all in the name of cloud documentation.
Looking for a professional Interior Designer in Singapore? Drop us a message now and we’ll connect you with one of our landed property professionals.
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